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The NEXA team will review the information you have provided. If your case is compatible with the system, you will receive an email within a maximum of 48 hours with the next steps. If you do not receive it, please check your spam folder. If your case is accepted, the next step is the Diagnostic. A 30-minute video call during which an operator analyses your actual situation and determines whether NEXA can intervene in your case and, if so, how. This is not a sales call or an informal conversation. It is a working session with value in its own right, regardless of what you decide afterwards.